Customer Care

We pride ourselves on our friendly and personal customer service. At Synflex®, you will reach a knowledgeable representative that has time just for you! We are available 9-5 EST, Monday through Friday. Please call us toll-free at 1-800-796-0142. If outside the US, please dial 941-778-2155.

Chat with Us Live Online
You can also reach us on Live Chat during normal business hours, where we can answer any questions you may have immediately!

We Would Love to Hear from You!
If you have a question for us and you prefer email, please direct your inquiry to info@synflexamerica.com.

Please keep us informed as to your progress! We really appreciate any feedback or comments you may have.

Reorder Information
When you are ready, you can reorder Synflex® here. Don't forget about our multiple bottle discounts, where you save an additional $10 for every 3 bottles you order! We also offer an Auto Ship Program for your convenience. You save $2 per bottle and you don't have to worry about placing an order! You may customize the number of bottles and the order frequency, with the ease of changing the details or cancelling at any time. If you wish to inquire about the Auto Ship Program, change details, or cancel, please email customerservice@synflexamerica.com.

Refund Policy & Guarantee
If you are not satisfied with Synflex® for any reason, simply send the bottles back within 90 days of the original purchase date for a full and prompt refund-even if the bottles are empty!

Shipping Policy
We offer free shipping for all retail Synflex® orders within the United States via USPS Priority Mail and UPS Ground. For Internationally orders, we offer real-time shipping quotes on the checkout page. International customers can choose the carrier they prefer from USPS Priority International, DHL Express, or UPS.

All orders placed before 10:00 am EST will ship the same business day. Orders placed thereafter will be shipped the following business day. Orders shipping within the U.S. can be expected within 3-5 business days.